Privacy Policy

Last Updated: [Insert Date]

Welcome to Cheap Velox Rider Store (“we”, “us”, or “our”). We’re committed to protecting your privacy with the same dedication we put into designing our high-performance cycling gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website veloxrider.com.

1. Information We Collect

Like our moisture-wicking base layers that adapt to your needs, we collect only essential data to provide seamless service:

Personal Information

• Order Details: Name, shipping/billing address, email, phone number
• Payment Information: Card type and last digits (we never store full details)
• Account Data: If you create an account, username and encrypted password

Technical Data

• Device information (type, operating system)
• Browser type and version
• IP address (anonymized where possible)
• Pages visited and time spent

2. How We Use Your Information

We process your data with the precision of a professional cyclist preparing for race day:

• Process orders and deliver your cycling gear worldwide (excluding Asia and certain remote regions)
• Provide customer support from our Norwich headquarters
• Improve our website performance and product offerings
• Prevent fraud and enhance security (using military-grade 256-bit SSL encryption)
• Send order confirmations and shipping updates (no spam, just essential communications)

3. Data Sharing & Disclosure

We treat your data like our premium jerseys – with care and only share when absolutely necessary:

• Payment Processors: PayPal, Visa, MasterCard, JCB (PCI-DSS compliant partners only)
• Shipping Providers: To deliver your cycling bibs, jerseys, and other gear
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger or acquisition

We never sell your personal information to third-party marketers.

4. Data Storage & Security

Your data security is as important to us as aerodynamic efficiency is to cyclists:

• All transactions protected by 256-bit SSL encryption
• PCI-DSS compliant payment processing
• Zero full payment data storage on our servers
• Advanced fraud detection systems
• Regular security audits

Data is stored within the European Economic Area (EEA) whenever possible.

5. Your Rights

You control your data like you control your bike:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request erasure of your data (subject to legal requirements)
• Objection: Opt-out of certain processing
• Portability: Request transfer of your data

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies – small files that help your browsing experience run as smoothly as our premium tracksuits:

• Essential Cookies: Necessary for checkout and account functions
• Performance Cookies: Help us improve website speed and functionality
• Analytics Cookies: Understand how riders use our site (Google Analytics)

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

7. Changes to This Policy

We may update this policy occasionally – significant changes will be communicated to you. The updated version will be posted on our website with a new “Last Updated” date.

8. Contact Us